Supervisor Vacancy: Nike

Nike, Inc. is a world-leading athletic brand that aims to bring inspiration and innovation to every athlete. The company’s mission extends beyond outfitting top athletes, focusing on exploring potential, breaking boundaries, and pushing limits. Nike seeks individuals who can grow, think, dream, and create, fostering a culture that embraces diversity and rewards imagination. The brand offers exciting career opportunities for achievers, leaders, and visionaries in a challenging and constantly evolving environment.

Key Takeaways

• Nike is a renowned athletic brand committed to innovation and excellence.
• The company values a diverse and inclusive workforce that thrives on creativity and growth.
• Nike offers dynamic career opportunities for individuals who seek to push the boundaries and shape the future of sports and fitness.
• The Supervisor role at Nike requires a blend of leadership, customer service, and operational expertise.
• Nike is dedicated to providing a positive candidate experience and investing in the well-being of its retail employees.

Nike’s Corporate Culture and Mission

At the heart of Nike’s success lies its vibrant corporate culture, which is built upon the belief that everyone is an athlete, united in the joy of movement. The company’s passion for sport and instinct for innovation drive it to constantly push the boundaries of human potential.

Inspiring Innovation and Athletic Excellence

Nike’s mission is to bring inspiration and innovation to every athlete in the world, following the philosophy of its co-founder, Bill Bowerman, who famously stated, “If you have a body, you are an athlete.” The company values creativity and diversity, fostering an environment that accelerates innovation and empowers its employees to reach new heights.

Diversity and Inclusion at Nike

Diversity is a cornerstone of Nike’s corporate culture. The company actively promotes inclusivity through programs like “Bias to Breakthrough” and “NCourage,” which aim to remove barriers and enhance cultural awareness among its workforce. This commitment to diversity leads to a dynamic and innovative team, giving Nike a distinct competitive advantage in the global sports industry.

The Nike Legacy and Vision

Nike’s legacy is one of inspiring greatness and driving positive change. The company is dedicated to creating a better future for athletes and communities, protecting the planet, and ensuring access to sport for every kid, everywhere. This vision, combined with its unwavering commitment to corporate culture, positions Nike as a leader in the athletic apparel and equipment industry, consistently delivering excellence and innovation to its customers.

Job Nike: Supervisor Position Overview

The Nike Supervisor, also referred to as a “Coach” in the company’s retail terminology, is a pivotal leadership role within Nike’s retail stores. This position demands expertise in exceptional customer service, team management, and operational excellence. The Supervisor is responsible for leading, coaching, and motivating employees in their department, ensuring a positive work environment, and managing daily operations to achieve sales targets. They play a crucial part in delivering a premium brand experience to consumers and act as brand ambassadors for Nike’s initiatives.

This part-time role typically consists of 20-38 hours per week, including evenings and weekends, to meet the needs of the store. Full-time and part-time employees working 20 hours or more per week are eligible for a range of benefits, such as up to 50% discounts on Nike, Converse, and Jordan products for themselves and their families. Additionally, they may qualify for a 401(k) plan, accrued paid time off, holiday pay, an Employee Assistance Program, health savings accounts, flexible savings accounts, tuition reimbursement, and an Employee Stock Purchase Plan.

Applicants for the Nike Retail Supervisor position must be at least 18 years old (U.S.) and preferably have 1 year of retail or consumer service experience. They must also be flexible to work nights, weekends, and holidays based on store needs. The physical requirements include the ability to bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodations.

Nike is committed to providing equal employment opportunities and embracing a diverse workforce. The company’s unique job titles, such as “Head Coach” (Store Manager), “Assistant Head Coach” (Assistant Store Manager), “Coach” (department manager), “Lead” (team leader), and “Athlete” (Sales Associates), reflect its vibrant and inclusive culture.

Essential Responsibilities and Duties

As a Nike Retail Supervisor, you will play a pivotal role in leading and motivating your team to deliver exceptional customer service excellence. Your key responsibilities will include managing the daily operations of the store, ensuring adherence to Nike’s standards and guidelines, and driving sales performance to meet ambitious targets.

Leadership and Team Management

You will be responsible for building and maintaining a high-performing team of Nike Brand Specialists. This involves overseeing the hiring process, onboarding new hires, and creating an engaging work environment that fosters a positive Nike retail management culture. You will also be responsible for providing ongoing training, coaching, and feedback to your team, ensuring they are equipped to deliver the brand’s promise of athletic excellence.

Customer Experience and Service Standards

As the face of Nike in your local community, you will be responsible for delivering a premium, inclusive, and authentic customer service excellence experience. This includes building genuine connections with consumers, guiding their journey, and inviting them to engage with the Nike brand. You will work closely with your team to ensure consistent delivery of Nike’s service standards, continuously gathering feedback to identify areas for improvement.

Operational Excellence

Operational excellence is a key priority for Nike Retail Supervisors. You will be responsible for overseeing daily business operations, ensuring compliance with company policies and procedures. This includes managing store scheduling, inventory management, and driving continuous improvement initiatives to enhance efficiency and productivity. Your ability to maintain a well-organized and visually appealing store environment will be critical to delivering an exceptional customer experience.

Requirement	Details
Retail Experience	3 years of retail experience required for the Nike Store Lead position.
Physical Requirements	Ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time.
Diversity and Inclusion	Commitment to diversity in the workforce without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Hiring Process	Emphasis on providing a premium, inclusive, compelling, and authentic candidate experience during the hiring process at NIKE, Inc.

Qualifications and Experience Requirements

To excel as a Supervisor at Nike, candidates must possess a unique blend of skills and experience. The company seeks individuals who not only share a passion for the Nike brand and the world of sports but also demonstrate strong leadership abilities, exceptional customer service, and a commitment to operational excellence.

Key requirements for the Nike Supervisor role include:

• Retail or Consumer Service Experience: Candidates should have at least 1 year of prior experience in a retail or customer-facing environment, showcasing their ability to deliver exceptional service and enhance the shopping experience.
• Leadership Skills: Aspiring Nike Supervisors must demonstrate strong leadership qualities, including the ability to coach, motivate, and develop a high-performing team.
• Communication Proficiency: Excellent communication skills, both written and verbal, are essential to effectively interact with customers, team members, and cross-functional partners.
• Flexibility and Adaptability: The ability to work nights, weekends, and holidays is crucial, as is the willingness to learn and train on the latest products and technologies.

Additionally, candidates must be at least 18 years old and possess a deep understanding of the Nike brand, its mission, and its commitment to innovation and athletic excellence. The company’s focus on diversity and inclusion is also a key aspect of the Nike culture that successful candidates must embrace.

Qualification	Requirement
Age	At least 18 years old
Retail or Consumer Service Experience	Minimum 1 year preferred
Leadership Skills	Demonstrated ability to coach and develop a team
Communication Proficiency	Excellent written and verbal communication skills
Flexibility and Adaptability	Willingness to work nights, weekends, and holidays; ability to learn and train on new products and technologies

By aligning their skills and experiences with Nike’s job requirements, candidates can enhance their chances of securing the highly sought-after Supervisor position and join a dynamic, innovative, and inclusive workplace.

Compensation and Benefits Package

Nike offers a comprehensive compensation and benefits package that empowers its employees to thrive both professionally and personally. The total value of this package is estimated at $7,560, providing a competitive and rewarding experience for those who join the Nike team.

Financial Benefits and Incentives

The compensation structure at Nike includes a base salary that aligns with industry standards and evolves with an employee’s experience and expertise. In addition, eligible employees can earn monthly bonus payments, ranging from 5% to 30% of their annual pay, based on individual and company performance. Nike also provides an Employee Stock Purchase Program (ESPP), allowing workers to purchase company shares at a 15% discount, as well as a 401(k) plan with a 100% employer match on the first 5% of contributions.

Health and Wellness Programs

Prioritizing the well-being of its workforce, Nike offers a comprehensive benefits package that includes health, dental, life, and disability insurance. Employees also have access to a Flexible Spending Account (FSA), a Health Savings Account (HSA), and various wellness initiatives, such as on-site fitness centers, gym discounts, and reimbursement programs. Nike’s commitment to holistic care extends to mental health support, financial coaching, and caregiving assistance.

Professional Development Opportunities

Nike recognizes the importance of investing in its employees’ growth and development. The company provides tuition reimbursement of up to $5,250 per calendar year for full-time Retail Associates, enabling them to further their education and skills. Additionally, Nike offers sabbatical leave and a range of training and learning opportunities to help its employees reach their full potential and contribute to the brand’s continued innovation and athletic excellence.

Source Links

• https://jobs.nike.com/retail